GAO Believes Care Compare Could Use Improvements
June 23, 2023
Policy Snapshot
A new report from the Government Accountability Office (GAO) looked at the Centers for Medicare & Medicaid Services’ Care Compare website and concluded that it could be improved.
Care Compare was developed to help consumers select a nursing home. GAO reviewed the nursing home information on Care Compare against 15 characteristics of understandability and relevancy for effective transparency tools identified previously. GAO found that the website at least partially aligns with 11 of the characteristics but that improvements could be made throughout.