Caring Communication: Connecting with Practitioners, Staff for Quality Outcomes, Happy Patients

Several years ago, Caring for the Ages introduced this column to help encourage the best possible communication between practitioners and patients/families in post-acute and long-term care on a wide range of topics. We gathered a prestigious group of patient advocates, practitioners, and family members to craft a column that would meet this goal. The result was Caring for Consumers. This month’s column, authored by long-time contributing writer Joanne Kaldy, whose mother was an assisted living facility and nursing home resident, focuses on how to keep the communication channels open and working.