“It’s Worth the Time and Energy”: Nursing Home Provider Perspectives on Implementing a Person-Centered Communication Intervention During a Global Pandemic

Person-centered care (PCC) is a philosophy that recognizes “knowing the person” and honoring individual preferences. However, obtaining the knowledge and communicating important preferences across staff is challenging in NHs. The Preferences for Activity and Leisure (PAL) Cards were co-developed with NH providers to communicate important resident preferences across a care community. PAL Cards are based on an assessment of NH resident likes and dislikes via the Preferences for Everyday Living Inventory (PELI), which is an evidence-based, validated instrument used to enhance the delivery of PCC.