Promoting Nursing Home Success: A Business Model Supporting Frontline Staff Retention and Resident Outcomes

Since the pandemic, employment stabilization has been an ongoing issue. Post-acute and long-term care communities, including skilled nursing facilities, are lagging behind other fields in returning to pre-COVID staffing levels (I. Telesford et al., “What Are the Recent Trends in Health Sector Employment?” Peterson-KFF Health System Tracker, Dec. 13, 2023, https://bit.ly/42hH708). Staffing challenges have a direct impact on resident care, staff morale, regulatory compliance, and operational success.