Supporting Nurses to Ease the Workforce Crisis

“Get out of here! Take that thing off your face! I was a nurse, I know what that thing is. I’m not going to the operating room! Where is my daughter?” Mary Knapp, RN, MSN/GNP, NHA, FAAN, director of health services at Foulkeways at Gwynedd in Pennsylvania, took to the stage at PALTC22’s opening general session with a frank impression of what nurses and other staff have heard from residents during the pandemic. For months, she observed, they’ve had to deal with issues and challenges they couldn’t have imagined two years ago.